Excellent service and support from everyone at LEMC. Guided me through buying my first car which they gave to me in amazing condition. Provided me with brilliant advice and support even 2 months after buying the car!
Friendly and efficient service A family business with family values
Copy of my email to Long Eaton Motor Company Just a note to thank you for your help on the very snowy day when we came to look at the Astra and for your assistance in sorting the few things we agreed before it was collected. The whole experience was good and I would recommend Long Eaton Motors to anyone in the area. After 2 weeks and several hundred miles already, my son is very pleased with the car (and still amazed at what you achieved cosmetically with the bumper!) and looks forward to several years of trouble free motoring. In summary... no pressure sales, open, helpful and knowledgeable staff and did the things they said they would before we collected the vehicle. Very happy with the service received.
I had done my background research into the type of car I was wanting to purchase as I have a restricted budget and the car I needed was really needed for school and work. I had looked online and the Long Eaton Motor Company had the very car I was interested in. I phoned up to enquire about it before I made the journey to go look. They were helpful and friendly. Went straight away to view and had the tour around the car. They were just in the process of cleaning it as it was new to them. Decided to purchase the car and they dealt with the finance easy and efficiently. I went away so they could make sure the car had a new MOT and that all was ok and no issues. They phoned to say that the MOT had picked up that one of the tyres would need replacing in the future but not essential, but they ordered and replaced the tyre so that there was no issues. I've had the car 6 months and it's been great. The only thing that has been replaced is a bulb. Great car,excellent service, highly recommend
Felt so comfortable, no pushing or feeling rushed to buy, they were able to give sound advice as to what was better suited
Brilliant service friendly and couldn’t do enough to help
I’m so pleased with the car I recently bought from this dealership. I wanted to thank the team for how professional and knowledgable they all are. They are relaxed and there is no pressure like you experience at other places.They make buying a car easy and support with sorting out things like tax, and my private plate even kindly making me a new one and putting it on for me. Based on the great service I experienced I will recommend them to others. Thanks again to the team.
Very positive experience buying my car. Car in very good condition, I was given excellent information about the service history and full paperwork for the car complete and in good order. I had the opportunity to take the car for a test drive with a very friendly, knowledgeable and helpful assistant. Up on paying a deposit to secure the car for me that day, I was delighted to further find Long Eaton Motor Company very helpful in arranging appropriate car tax, new log book and even a link to the AA for free breakdown cover for a year when I came to collect it a week later. No hassle, quick, easy, friendly, helpful and efficient. Can't recommend them highly enough. Excellent! 10/10
They were very helpful and made sure my car was ready on time excellent service they provide.
Excellent customer service from start to finish, friendly, helpful staff with an open and honest manner. We are very pleased with the car and the warranty/ service we received. Told to give them a call if there were any problems. Simon couldn’t do enough for us. Would definitely recommend to friends and family.